Frequently asked questions

What is TrackMan Virtual League?+

The TrackMan Virtual League is the first ever global TrackMan hosted tournament in collaboration with Titleist for amateur golfers all around the world. The tournament consists of 5 tournaments starting December 1st, 2021 and continuing into 2022

How do I register to play?+

To participate in this tournament all you have to do is to sign into your TrackMan account on the in-bay screen of the TrackMan simulator. Use the TrackMan Golf App and QR code for quick sign in, or enter account credentials manually. If you haven’t got a TrackMan account, you can easily download the TrackMan Golf App and create one. If you are not signed in and only participate as a guest, you will not appear on the leaderboard and will not be eligible to win prizes.

Where do I find the tournament? +

Find the tournament from your simulators and hitting bay from TPS under the tournaments tab – just like all other global tournaments. Choose TrackMan Virtual League to play your round.

Who is eligible to play? +

The TrackMan Virtual League is open to anyone of at least thirteen years of age during the participation period. This age requirement is dictated by European personal data protection rules and regulations. By participating in the Titleist League, you agree to be bound by the Official Rules and confirm that you meet the eligibility criteria. Employees, agents, directors of any company forming part of TrackMan A/S or its subsidiaries may participate in the Titleist League but are not eligible to win prizes.

How do I create a TrackMan account? +

You can create an account on the in-bay screen in the commercial facility, your golf club or private simulator; or you can download the TrackMan Golf App and create an account on any supported iOS/Android personal devices.

Where can I download the TrackMan Golf app? +

It is very simple to download the TrackMan Golf App if you do not have it already. You can download it through Apple App Store for iOS and Google Play for Android. The name of the app is: TrackMan Golf.

Where can I participate in the TrackMan Virtual League? +

Everyone can participate worldwide, either at a TrackMan-powered commercial facility, from a golfclub or in a private TrackMan simulator. Find a Simulator near you at trackman.com/locator

How will I get notified if I am one of the lucky winners?+

Digital vouchers: Titleist will attempt to contact winners via their registered email address once all results and tie-breaks are processed by TrackMan. Please allow ten days from the tournament ends until the winners have been found. When the Top 10 and the 30 random draw winners have been found, the winners will receive an email with a digital voucher for the RCT balls and a gift card* to use on www.titleist.com. Please allow for 4-8 weeks of shipping time for prizes to arrive.

Prizes sent physically: Titleist will attempt to contact winners via their registered email address once all results and tie-breaks are processed by TrackMan. Please allow ten days from the tournament ends until the winners have been found. When the Top 10 and the 30 random draw winners have been found, the winners will receive an email. You then have ten days to confirm your delivery address.

*Titleist reserves the right to substitute prize of equal or greater value should the featured prizes be unavailable in certain markets.

How do I get my prize if I am on of the lucky winners?+

Titleist will attempt to ship prizes no later than 30 days following confirmation that a winner wishes to receive the prize. The player must inform Titleist of the desired shipping destination. Standard shipping costs are included. Please allow for 4-8 weeks of shipping and handling time for prizes to arrive.

In certain jurisdictions, prizes may be subject to taxes. All federal, state, and local taxes, custom duties and any other cost and expenses associated with acceptance or use of a prize are solely the winner’s responsibility, and Titleist has the right to withhold any amounts required by law. Winners shall complete any applicable tax forms as required in their local territory.

Will I be able to exchange my prize? +

The prizes are non-exchangeable and non-transferable.

Why can’t I see my name on the leaderboard? +

If you are not able to see your name on the leaderboard it might be because you have participated in the tournament without being signed into your TrackMan account. In this case, you have played the tournament as a guest and will therefore not be featured on the leaderboard. For your name to appear on the leaderboard you must be signed into your TrackMan account when you participate in the tournament.

How many times can I play the TrackMan Virtual League? +

A maximum of two rounds a month can be played in each of the tournaments in the TrackMan Virtual League. Only your best score will count.

What does it cost to play? +

The TrackMan Virtual League is free of charge. Please bear in mind that you need to pay the normal hourly rate for a bay if you play at a commercial facility.

Where can I see the leaderboard? +

The leaderboard can be seen at www.trackman.com/golf/tournaments

What is TrackMan handicap? +

A TrackMan handicap lets you compete fairly against other golfers and is a measure of your playing ability in Virtual Golf. Inspired by the World Handicap System (WHS) – players are adjusted up/down based on a subset of their latest rounds.

If you are signed in with a TrackMan account, you will receive a TrackMan handicap after your first round of Virtual Golf. From that point, your TrackMan handicap is automatically regulated after each round of Virtual Golf, if you are signed in on your TrackMan account.

You can build your TrackMan handicap by completing either 9- or 18-holes on one of our special designed courses in our course library.

What is Stroke Gross? +

Stroke Gross is a scoring system in which the total number of strokes is counted over one or more rounds, over 9 or 18 holes.

The winner is the one who has used the fewest strokes over the course of a round or multiple rounds. Your scores are automatically uploaded to the leaderboard after each hole.

What is an indoor tournament? +

An indoor tournament is just like an outdoor tournament. Same rules apply. You compete against other players and appear on a live leaderboard.

You can play in tournaments with a guest profile, but you will need a TrackMan profile to appear on the tournament leaderboard.

What will happen in the event of a tie? +

In the event of a tie, the winners will be selected based on the rules below to determine player position:

  1. Lowest back 9 score

  2. Low score on last 6 holes

  3. Low score on last 3 holes

  4. Low score on the last hole

Can I play using the TrackMan profile of someone else?+

No, it is not allowed to play under another person’s TrackMan account. It is easy for anyone to download the free TrackMan Golf App and create a personal TrackMan profile. To create a TrackMan profile, you must be at least 13 years of age.

If you have other questions regarding The TrackMan Virtual League that are not listed here, please contact your local facility or TrackMan support and they will be able to help you in the best possible way.